Help & guides

Everything you can do, explained simply.

Short, practical walkthroughs of every part of Critical 360 — each one you can follow along with in the live demo.

Launch a 360 review

From picking a person to collecting benchmarked feedback — the core Critical 360 workflow, in five steps.

Create sections, questions and free-text prompts, and set the notes that appear on the final report.

How a nominated reviewer completes an anonymous questionnaire — on any device, saving as they go.

Start with the plain-language answer and priority matrix, then your benchmarked scores, blind spots and progress over time.

Drill down across the organisation — by department, section or peer type — to spot themes and trends.

Add departments, users and roles, and configure the peer types your reviews will use.

Pick the result you want — retention, leadership, team health — and let a tuned template (or a tailored survey) build the questionnaire for you.

Prefer to just have a go? Everything in these guides is in the live demo, loaded with sample data.